*COVID-19 UPDATE* Please note, that we are doing everything possible to ensure your orders are delivered in a safe and timely manner during these challenging times. Due to the impact of COVID-19 on both warehouse and airfreight capacity please allow an extra 3 business days for your item to be shipped and 1-7 days increase in delivery times. The safety of our staff, customers and partners are our top priority and we appreciate your understanding and patience.
For more information regarding updated procedures and delivery times please click here.
All orders will be dispatched from our warehouse within 3 working days using the Direct Freight Delivery Service. Please allow up to 5 business days during all Sale periods.
|Shipping Option||Cost |
|Australian Direct Freight Standard Shipping Metro (3-7 days once dispatched)||$10.00 Flat Rate or FREE for all purchases to the value of $99 and above. |
|Australian Standard Shipping Direct Freight (Delivery to NT, WA remote and country areas) Please allow up to 10 business days.||$10.00 Flat Rate or FREE for all purchases to the value of $99 and above.|
NOTE: To minimize the risk of contracting or spreading coronavirus, all parcels will not require an electronic mobile device signature.
Once your order is dispatched you will receive a tracking link in the event of any other substantial delays or stock issues, we will contact you to advise.
Return / Refund Policy
Products purchased through mizuno.com.au can be returned for either an exchange or refund if they are in accordance with our Returns Policy .
To request a return please ensure the below steps are followed and the item/item’s you wish to return meet the following guidelines.
- Returned within 30 days of receiving your purchase
- Item/items are unused with original tags still attached; and in the original packaging which must be in its original condition. This includes the shoe box and tags attached for garments
- In a resalable condition, including the item, its original packaging including (shoe box and tags)
If the item/s that you wish to return meet the above guidelines please click here to follow the return steps and initiate your return process.